Is it possible to return an order?

You have 30 days from the delivery date to return your items. After that we won't accept your returns. Read more in our Return and Refund Policy.

Can I cancel my order?

If you want to cancel your order, contact us as soon as possible at info@norarose.co. Once your order has been processed, we won't be able to cancel it anymore.

When will I receive my package?

Processing typically takes 1 - 2 working days (Monday - Friday). After processing, your order will be dispatched. You can expect to receive your package within 5 - 7 working days (Monday - Friday). Read more in our Shipping Policy.

Can I exchange an item?

Changed your mind and want a different item? No problem! Just reach out to us at info@norarose.co with the details of what you’d like to exchange, and we’ll guide you through the process.

What are the shipping costs?

We offer free shipping on all orders within the United Kingdom.

Business Information

Nora Rose is operated by LUPI ECOM & SERVICES LTD, a company registered in the United Kingdom.

Company Number: 15898695

DUNS: 232416561

Address:

71-75 Shelton Street

Covent Garden

London WC2H 9JQ